Last Updated April 16 2025:
Hey! Quoco we respects and protects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.heyquoco.shop, make a purchase, or interact with us in any way.
By using our services, you agree to the terms of this Privacy Policy.
📥 Information We Collect
We collect information you provide to us directly and automatically, such as:
Personal Information
• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (handled securely by third-party processors)
Automatically Collected Information
• IP address
• Browser type
• Pages visited
• Device type
• Cookies and analytics data
This helps us understand how you use our site, improve your experience, and offer personalized content.
🛍️ How We Use Your Information
We use your information to:
• Process and fulfill orders
• Send you order confirmations and updates
• Communicate with you about your order or account
• Send promotional emails (only if you opt in)
• Improve our website and services
• Detect and prevent fraud
We do not sell or rent your personal data to third parties.
🧾 Sharing Your Information
We only share your data with trusted third-party service providers as needed to operate our store:
• Shopify (e-commerce platform)
• Payment processors (PayPal, Applepay, Stripe)
• Shipping providers (e.g., USPS, UPS)
• Email marketing platforms (only if you subscribe)
These partners are contractually obligated to protect your data and use it only for service purposes.
🍪 Cookies
We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.
You can manage your cookie preferences through your browser settings at any time.
🧍 Your Rights
Depending on your location, you may have the right to:
• Access the data we hold about you
• Correct inaccurate or outdated information
• Request deletion of your data
• Opt out of marketing emails at any time
To exercise any of these rights, please contact us at love@heyquoco.shop.
🧸 Children’s Privacy
Hey! Quoco is designed for moms and caregivers — not for children under 13. We do not knowingly collect personal data from children. If we discover that we’ve collected information from a child, we will delete it immediately.
📦 Data Security
We take reasonable steps to protect your personal information, including secure payment gateways and SSL encryption.
However, no method of transmission over the internet is 100% secure.
🌍 International Visitors
If you are visiting our site from outside the U.S., please note that your information may be transferred, stored, and processed in the United States where our servers are located.
✉️ Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: love@heyquoco.shop
