Because healthy habits start young—and last a lifetime.

We know they’re growing up in a new era—more bold, curious, and self-aware. But their skin still needs care that matches their age. At Hey! Quoco, we create gentle, natural formulas made just for them. Because building healthy habits early makes all the difference.

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More than Skincare

Hey! Quoco is a skincare brand specially designed for girls and teens, committed to health and wellness from an early age.

Our product line features a unique blend of natural ingredients and formulas free from harmful chemicals, offering a gentle yet effective experience for young skin.

Beyond high-quality skincare, Hey! Quoco is dedicated to educating girls on the importance of caring for their skin and building healthy habits from the very beginning.

With a focus on safety, learning, and joy, Hey! Quoco is more than a skincare brand—it’s a trusted companion on the journey to radiant, confident skin.

Shipping policy

We process and ship all orders within 1–3 business days.
Shipping is currently available within the United States via FedEx or UPS.

•⁠  ⁠*Standard delivery time* is 3–7 business days depending on your location.  
•⁠  ⁠You’ll receive a confirmation email with your *tracking number* once your order ships.  


Please note that delivery delays may occur due to weather, holidays, or carrier issues beyond our control — but we’ll always do our best to get your Quocolicious package to you as quickly as possible 💕

Privacy policy

Last Updated April 16 2025: 

Hey! Quoco we respects and protects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website *www.heyquoco.shop*, make a purchase, or interact with us in any way.

By using our services, you agree to the terms of this Privacy Policy.



📥 Information We Collect

We collect information you provide to us directly and automatically, such as:

*Personal Information*
•⁠  ⁠Name  
•⁠  ⁠Email address  
•⁠  ⁠Shipping and billing address  
•⁠  ⁠Phone number  
•⁠  ⁠Payment information (handled securely by third-party processors)

*Automatically Collected Information*
•⁠  ⁠IP address  
•⁠  ⁠Browser type  
•⁠  ⁠Pages visited  
•⁠  ⁠Device type  
•⁠  ⁠Cookies and analytics data  

This helps us understand how you use our site, improve your experience, and offer personalized content.

🛍️ How We Use Your Information

We use your information to:
•⁠  ⁠Process and fulfill orders  
•⁠  ⁠Send you order confirmations and updates  
•⁠  ⁠Communicate with you about your order or account  
•⁠  ⁠Send promotional emails (only if you opt in)  
•⁠  ⁠Improve our website and services  
•⁠  ⁠Detect and prevent fraud

We do *not* sell or rent your personal data to third parties.

🧾 Sharing Your Information

We only share your data with trusted third-party service providers as needed to operate our store:
•⁠  ⁠Shopify (e-commerce platform)  
•⁠  ⁠Payment processors (PayPal, Applepay, Stripe)  
•⁠  ⁠Shipping providers (e.g., USPS, UPS)  
•⁠  ⁠Email marketing platforms (only if you subscribe)

These partners are contractually obligated to protect your data and use it only for service purposes.

🍪 Cookies

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.

You can manage your cookie preferences through your browser settings at any time.

🧍 Your Rights

Depending on your location, you may have the right to:
•⁠  ⁠Access the data we hold about you  
•⁠  ⁠Correct inaccurate or outdated information  
•⁠  ⁠Request deletion of your data  
•⁠  ⁠Opt out of marketing emails at any time

To exercise any of these rights, please contact us at *love@heyquoco.shop*.

 🧸 Children’s Privacy

Hey! Quoco is designed for moms and caregivers — not for children under 13. We do not knowingly collect personal data from children. If we discover that we’ve collected information from a child, we will delete it immediately.

 📦 Data Security

We take reasonable steps to protect your personal information, including secure payment gateways and SSL encryption.

However, no method of transmission over the internet is 100% secure.

🌍 International Visitors

If you are visiting our site from outside the U.S., please note that your information may be transferred, stored, and processed in the United States where our servers are located.

 ✉️ Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: love@heyquoco.shop

Damage or wrong product

Oh no! Did your order arrive not-so-perfect?

If you receive a damaged, defective, or incorrect item, please contact us at love@heyquoco.shop  within 5 days of delivery with:
•⁠  ⁠A clear photo of the item
•⁠  ⁠Your order number

We’ll make it right with a replacement or full refund — pinky promise 🤍

Our stickers are little promises 

designed to show the love, care, and science behind every product. Each one is a gentle reminder that Hey! Quoco is all about safe ingredients, mindful formulas, and skin-friendly choices made just for growing girls. Because healthy skin deserves honest care from the very first glow.

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